Friday, June 9

What my job taught me everyday about people



A year now in recruitment industry and it definitely have taught me a lot. I know that seasons changed, generations too. I dont know about others but this is just from my point of view. Its pretty tiring sometimes to deal with difficult people in life but i guess, we all cant escape it even in normal life.

Going into this industry, i had the 'i can help people to get job, and earn at the same time! Why not? Its something i really love doing.' Then i realised, it aint the same because everyone has different perspectives, demands, attitudes and characters.
I wouldnt deny that dealing with people has definitely worn me out, especially difficult ones. Regardless clients or candidates. However, i always had to held my head up high and increase my patience because it is my job and it is what helps to put food on my table. Needing it more than it needs me.

Lets start from candidates side. Ive seen a lot on linkedin, i could say everyday, there will be words on how unprofessional recruiters are. I truly understand because candidates, some are desperate for jobs, some just really need a reply. There is no right or wrong way to handle this but it is all how we are.

Recruiters dont only have viewing cvs in their job scope. Recruiters these days (i dont know about others but mine do) have a lot of other side task to handle too. They also dont only have 1 cv to view but many more. I believe they could have do an auto reply but even that, some people isnt happy. Most recruiters these days, open up cv and try matching it with job orders they have. If none, they will put it on hold and maybe call later. Economy is changing rapidly these days too and most demand needed can be specific certificate, specific skill, specific language or etc so company can minimise training. Candidate that match 99% and missed the 1% could be the reason why company reject profile too. Some recruiters, could feel really sad and wasted where some may try hard to still sell the candidate.
Candidates, most really needed job. Me, being a candidate before too understand that the anxiousness always make me refresh my email 10 times a day hoping for a reply or call. Candidates do have their own right too on feeling that recruiter are unprofessional. Most really do. Therefore, recruiter shouldnt feel annoyed when candidates may call a few days once to check on their status.

How i think things can be better,
Recruiter that doesnt practice replying can draft a standard reply that can inform the candidate that you have viewed but looking for something that matches them. Take 1 minute to maybe drop them a call when you are free and just have a chat with them to understand who they are and how they are. After all, most candidates do respect on the daily job you are doing. If the candidate is not worth to be put aside, maybe you can share them with your existing clients to see if they can help this person to fill up any roles in the company.

Candidates, recruiters understand that looking for a job and continuously being turned down can be frustrating. However, dont vent your anger on the recruiters. How about, treating a recruiter like you are talking to a future employer's hr. Recruiters may be rude and if you get angry, we understand because humans, not all are angels. However, most recruiters know that, if talking to them itself you are rude, how will it portray to the client that they are sending you to. There are so many ways and things to improve on generations these days, especially on 'how to send a proper email when applying for a job' and 'how to respond in a proper way when you need to understand better on the job'.

Recruiters, if you need the candidate to be nice and respecting you,be nice and professional too. Candidates, if you need recruiters to be giving you attention, try dropping an email, giving them a short call maybe and introduce yourself. 

An impression is quickly judged based on the first time engagement before one truly understands someone deeper.

No comments :

Post a Comment

Related Posts Plugin for WordPress, Blogger...